Frequently Asked Questions:

+ Scans

Free scans on request!
We are constantly adding new images to website but have many more cards in stock still to process. If there is no card image shown for a listing, simply order a free scan. The scan will be uploaded to the site within 48 hours—–you will receive an email notification once it is live and available to order.

+ Shipping

Low $3.25 flat rate for cards!
All orders are shipped USPS First Class mail with Tracking and Delivery Confirmation in a padded envelope. We regret we cannot ship without tracking, and $3.25 is below our cost for even one card with tracking. Please note display cases are an additional $10.00 flat rate.

+ Returns

Risk free ordering!
We offer a 14-day return policy. Simply return the card in the same condition in which it was received via USPS First Class mail (we recommend tracking). We will refund your purchase as soon as we receive the card(s) from you. If the card was damaged or different than described we will pay your return postage as well.

+ Guarantee

Order with confidence!
Each autograph purchase comes with a ShowCase Concepts Letter of Guarantee, which includes terms for a full refund + $20 if you opt for a third-party authentication and the autographs fail.

+ Want Lists / Contact

Be in touch!
Have a want list or special request? Have any questions not answered here? Reach out to conceptsshowcase@gmail.com and we will be in touch wihtin 48 hours.